Cust plugins offer 2 types of Caller ID devices.
Whozz Calling Deluxe from CallerId.com does not need any driver and recommended by us.
Configuring firewall settings : including determining which ports to open, is essential for enabling communication with external systems in ORO POS, Also turn off firewall to test configuration for incoming call in ORO POS.
The USB caller ID device from Artech is a low-cost device that we provide without any warranty. Because of driver incompatibility this device may not work in some versions of windows.
Following steps should guide you to configure AD101 device with ORO POS Orocust plugin.
- Connect your PC and phone with respective ports of AD101. (Diagram 1.01)
- Download the driver files and place them in your ORO POS root folder. (Diagram 1.03)
- Go to your back office, enable caller id device in Cust plugin. (Diagram 1.02)
- Restart the POS and log in into “HOME DELIVERY”. And take customer order when a call comes. (Diagram 1.04)