Combo Items

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๐Ÿ” Combo Items โ€” Bundles & Meal Deals

A Combo is a group of items sold together at one bundled price โ€” like a fast-food “Meal”. Pick a main, choose your sides, and pay one price (often less than the items would cost individually). ORO POS lets you build combos with fixed pricing or with “upgrade” prices for premium choices.

๐Ÿ’ก In Simple Terms

Combo = “Buy these things together for one price.”

  • ๐Ÿ” Burger Combo = Burger + Fries + Drink โ†’ $9.99 (instead of $12.47 separately)
  • ๐Ÿ• Pizza Combo = Pizza + Wings + Soda โ†’ $15.99
  • ๐Ÿฅ— Lunch Combo = Wrap + Salad + Tea โ†’ $8.49

๐ŸŸฆ What Does a Combo Look Like?

Imagine a customer wants the Burger Combo. Instead of ringing up each item separately:

๐Ÿ˜ฉ Without Combo

Burger $5.99
Fries $3.49
Drink $2.99
Total $12.47

3 separate buttons โ€ข 3 line items on receipt

โœ… With Combo

๐Ÿ” Burger Combo $9.99
  โ†ณ Burger โ€ข Fries โ€ข Drink
Total $9.99

Save $2.48 โ€ข 1 button โ€ข 1 line item


๐ŸŽฏ Why Use Combos?

Benefit Result
โšก Faster ordering One button instead of 3-4 โ€” cashier finishes orders quicker
๐Ÿ’ฐ Higher ticket size Customers buy fries + drink they wouldn’t have ordered standalone
๐Ÿ˜Š Better customer perception Feels like a deal even if margin is similar
๐Ÿงพ Cleaner receipts “Burger Combo” reads better than 3 line items
๐Ÿ“Š Easier reporting Track which combos sell โ€” adjust menu accordingly

๐Ÿ” Visual Example: Burger Combo Build-Out

๐Ÿ”
Burger Combo $9.99

๐Ÿ” Pick 1 Main
min 1 / max 1

๐ŸŸ Pick 1 Side
min 1 / max 1

๐Ÿฅค Pick 1 Drink
min 1 / max 1

Cheeseburger

Veggie

Bacon Burger
+$1.50

Fries

Onion Rings

Sweet Pot.
+$1.00

Coke

Sprite

Lemonade
+$0.50

๐Ÿ’ก Standard items = no extra charge โ€ข Premium items = “+$X” upgrade fee


1๏ธโƒฃ Create a Combo Item

Path: Back-Office โ†’ Explorers โ†’ Menus & Others โ†’ (select item) โ†’ Edit โ†’ โœ… Combo Item option

โš ๏ธ Items Must Exist First

Before building a combo, the individual pieces (Burger, Fries, Coke, etc.) must already be in your menu items list. Combos are built from existing items, not new ones.

โš ๏ธ One-Way Switch

Once an item is marked as Combo, you cannot revert it back to a regular item. Plan your combo setup carefully โ€” or duplicate the item first.

Combo Items list
Combo Item edit screen

2๏ธโƒฃ Pricing Rules Explained

This is the most-confused part of combos. There are two pricing modes:

๐Ÿ…ฐ๏ธ Mode A: Fixed Combo Price (recommended)

“Allow modified price rules” = ON โœ…

Each item inside the combo can have its own override price. Set the cheap items to $0 and the combo “anchor” item to the bundle price.

Example: Burger Combo $9.99

Slot Item Combo Price
Main Burger $9.99
Side Fries $0.00
Drink Coke $0.00
Total $9.99

Why this works: The customer paid $9.99 once. Inventory still tracks one Burger + one Fries + one Coke leaving stock โ€” but only one bundled price hits the receipt.

๐Ÿ…ฑ๏ธ Mode B: Sum of Regular Prices

“Allow modified price rules” = OFF โŒ

Items keep their regular menu prices. The combo just groups them โ€” no discount.

Example: Same items, prices NOT modified

Slot Item Reg Price
Main Burger $5.99
Side Fries $3.49
Drink Coke $2.99
Total $12.47

When to use: When you just want a “starter pack” button for ordering speed, with no actual discount.

๐Ÿ’Ž Premium Upgrade Pricing (Mode A + Item-Level Surcharge)

You can also set per-item surcharges for premium choices. Standard items = bundled, premium items = upcharge.

Example: Burger Combo with Premium Sides

Side Choice Combo Price Total Combo
Regular Fries $0.00 $9.99
Sweet Potato Fries +$1.00 $10.99
Onion Rings +$1.50 $11.49
๐Ÿ’ก Pricing Decision Tree

  • Want one fixed bundle price (e.g., $9.99)? โ†’ Mode A, set side prices to $0
  • Want to give customers options at extra cost? โ†’ Mode A + per-item surcharges
  • Just want a button shortcut, no discount? โ†’ Mode B

3๏ธโƒฃ Group Min / Max Quantities (Side Choices)

For each group inside a combo (Sides, Drinks, Toppings), you set how many items the customer must / can pick:

Setting Means Example
Min: 1, Max: 1 Pick exactly one Choose 1 drink (Coke OR Sprite)
Min: 0, Max: 2 Optional, up to 2 Toppings โ€” none, one, or two
Min: 2, Max: 2 Must pick exactly 2 “Pick 2 sides” combo
Min: 0, Max: โˆž Free for all Pizza toppings (charge per topping)
Combo group settings
Min Max group quantity

4๏ธโƒฃ Selling a Combo (Cashier Flow)

Once your combo is on a Menu Page, the cashier just taps it. ORO POS walks them through each group:

Step What Happens
1๏ธโƒฃ Cashier taps “Burger Combo”
2๏ธโƒฃ Prompt: “Pick a burger” โ†’ tap Cheeseburger
3๏ธโƒฃ Prompt: “Pick a side” โ†’ tap Fries
4๏ธโƒฃ Prompt: “Pick a drink” โ†’ tap Coke
5๏ธโƒฃ Combo added to ticket: Burger Combo $9.99
Combo selection prompt
Combo on receipt

๐Ÿ’ผ More Real-World Combos

๐Ÿ• Pizza Shop: “Friday Night Special” โ€” $19.99

Group Min/Max Choices
Pizza 1 / 1 Cheese, Pepperoni, Veggie (+$2 Meat Lovers)
Wings 1 / 1 6pc Buffalo, BBQ, Garlic Parm
Drink 1 / 1 2L Coke, Sprite, Diet

โ˜• Cafรฉ: “Breakfast Combo” โ€” $7.49

Group Min/Max Choices
Bagel 1 / 1 Plain, Sesame, Everything
Spread 1 / 2 Butter, Cream Cheese, Jam (pick up to 2)
Hot Drink 1 / 1 Coffee, Tea (+$1 Latte, +$1.50 Cappuccino)

๐ŸŒฎ Tex-Mex: “Build Your Own Plate” โ€” $11.99

Group Min/Max Choices
Protein 1 / 1 Chicken, Beef, Veggie (+$2 Steak, +$3 Shrimp)
Format 1 / 1 2 Tacos, 1 Burrito, 1 Bowl
Sides 2 / 2 Rice, Beans, Chips, Guacamole (+$1)
Drink 1 / 1 Soda, Iced Tea, Horchata

โญ Best Practices

Tip Why
Always test a combo end-to-end before going live Pricing rules are easy to mis-set; ring up a fake combo and check the total
Keep combos under 4 groups Customer attention drops on long modifier flows
Use “Auto show” on the first group Cashier doesn’t have to manually open each step
Use “Jump to next group” Auto-advance after max picks โ€” speeds up ordering
Mark premium upgrades clearly: “+ $1.50 Customers see the upcharge before they pick
Don’t make a combo if you can’t afford the discount Calculate your actual margin before pricing the bundle
Duplicate the regular item before converting to combo Combo conversion is one-way โ€” keep the original menu item available

๐Ÿ“š Related Guides

โ†’ Menu Page Designer โ†’ Products & Items โ†’ Meal Courses

๐Ÿ“ž Need More Help?

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