🛒 Configure Order Type / Business Type

ORO POS Order Type configuration is very important because a store can be configured as either a Retail or Restaurant type of business. Order types control how tickets behave: dine-in, takeout, retail, bar tab, delivery, food truck, and more.

📌 In This Guide

We will walk through creating an order type called “FOOD TRUCK” as a real-world example. The same steps apply to any order type you want to create.

📋 In This Page

→ 1. Main Order Type List
→ 2. Order Type Popup: General Tab
→ 3. Checkboxes Explained
→ 4. Right-Side Selection Panels
→ 5. Recommended FOOD TRUCK Settings

ORO POS Order Type Configuration - FOOD TRUCK Example

📸 Order Type configuration screen with FOOD TRUCK example (click to enlarge)

1️⃣ Main Order Type List

The table behind the popup shows all configured order types in your system.

Column	Meaning
NAME	Name of the order type shown in POS — e.g., Retail, Take Out, Dine In, Bar, Delivery & Pick Up.
Show table selection	If checked, the cashier must select a table before starting the order. Mostly used for dine-in restaurants.
Show guest selection	Allows entering/selecting number of guests. Useful for dine-in service and reporting average ticket per guest.
Print to kitchen	Sends order items to kitchen printer/KDS when the ticket is saved/submitted. Useful for food orders.
ENABLED	Makes this order type active and usable. If unchecked, it stays configured but hidden/disabled.
Pre auth credit card	Allows credit card pre-authorization before final payment. Common for bar tabs, clubs, hotel/room tabs.

2️⃣ Order Type Popup: General Tab

Basic Fields

Field	Explanation
Name	The order type name. Here it is FOOD TRUCK. This name appears in POS order selection.
Sort order	Controls display order. Lower number appears first. Example: 1 = first, 2 = second.
Tax group	Assigns a tax rule/group for this order type. Useful when dine-in, takeout, delivery, or retail have different tax behavior.

Order Behavior Type (Radio Buttons)

These radio buttons define the main behavior category of the order type.

Option	Meaning
Home delivery	For delivery orders. Works with customer address, delivery info, and driver assignment.
Retail	For retail-style checkout. Usually no table, no guest count, may not need kitchen printing.
Pickup	Customer orders and picks up later. Good for takeout or call-in pickup.
Bar tab	Keeps a ticket open for drinks/food, often with credit card pre-authorization.
Custom	Flexible custom workflow. Good for special cases like Food Truck, drive-thru, catering, event counter, etc.

💡 For FOOD TRUCK

Choose Custom — a food truck is not exactly dine-in, retail, or delivery, so Custom gives the most flexibility.

3️⃣ Checkboxes in General Tab

Parameter	Meaning
Enabled	Activates this order type. Without this, FOOD TRUCK won’t appear in POS.
Show table selection	Shows table/floor selection. Usually not needed for food truck unless you use numbered outdoor tables.
Enable seat base order	Enables seat-level ordering (Seat 1, Seat 2, Seat 3). Mostly for dine-in restaurants.
Assign token no. manually	Allows cashier to manually enter a token/order number. Useful for food trucks using pager numbers, pickup numbers, or paper tokens.
Show guest count selection	Asks for guest count. Useful for dine-in reporting, not usually needed for food truck.
Print to kitchen	Sends items to kitchen printer. Important for food trucks with a cook/prep station.
Pre paid	Customer pays before order is completed. Recommended for food trucks.
Close ticket on paid	Automatically closes the ticket after payment. Good for fast counter service and food trucks.
Require customer data	Forces customer information before completing order. Useful for delivery, catering, loyalty. Not always needed for walk-up food truck sales.
Require delivery information	Requires delivery address/details. Usually not needed for food truck unless you also accept delivery orders.
Driver assignable	Allows assigning a delivery driver. Mostly for delivery workflow.
Show on login screen	Shows this order type immediately after login. Useful if FOOD TRUCK is your main operating mode.
Consolidate items in receipt	Combines same items on receipt. Example: instead of Burger three times, shows Burger × 3. Cleaner receipts.
Enable course base order	Allows course-based ordering (Appetizer, Main Course, Dessert). Mostly for dine-in/full-service restaurants.
Hide item with empty inventory	If an item’s stock is zero, hide it from sale. Very useful for food trucks with limited inventory.
Has for here and to go	Allows cashier to mark order as “for here” or “to go”. Useful for food trucks if some customers eat nearby.
Pre authorize credit card	Holds/authorizes a card before final charge. Usually not needed for quick food truck sales. More useful for bar tabs.
Service charge enable	Adds/enables service charge for this order type. Could be used for events, catering, or automatic fees.
Drinks/Beverage is mandatory	Forces beverage selection or requires a drink/beverage item. Useful for combos but not common unless every order requires a drink.

4️⃣ Right-Side Selection Panels

📦 Departments

Restricts which departments are available for this order type.

Department	Use
Food	Show food items
Drinks	Show drinks
Retail	Show retail products
Catering	Show catering items

📌 Default Behavior

If nothing is selected, the system may allow all departments depending on configuration.

🖥️ Terminal Types

Restricts this order type to certain POS terminal types.

Terminal Type	Use
Counter terminal	Main cashier
Bar terminal	Bar station
Food truck terminal	Mobile/outdoor terminal
Kitchen terminal	Kitchen use only

💡 For FOOD TRUCK

Create a terminal type called “Food Truck Terminal” and assign this order type only to that terminal.

🍽️ Categories

Controls which menu categories appear for this order type.

Visible categories in the example:

Category	Meaning
Appetizers	Starter items
Asian Cuisine	Food category
BBQ & Grills	Food category
Baked Goods	Bakery items
Beverages	Drinks

💡 Why This Matters for Food Trucks

You may want to show only the small food truck menu, not your entire restaurant menu. Use Categories to limit what’s available.

5️⃣ Recommended FOOD TRUCK Settings

For a typical food truck, here is the recommended configuration:

Setting	Recommended Value
Type	Custom or Pickup
Enabled	✓ Yes
Show table selection	✗ No
Show guest selection	✗ No
Print to kitchen	✓ Yes
Pre paid	✓ Yes
Close ticket on paid	✓ Yes
Assign token no. manually	⚙️ Optional (useful with order/pager numbers)
Require customer data	✗ No (unless loyalty/customer tracking is needed)
Require delivery information	✗ No
Driver assignable	✗ No
Show on login screen	✓ Yes
Consolidate items in receipt	✓ Yes
Hide item with empty inventory	✓ Yes
Pre authorize credit card	✗ No
Service charge enable	⚙️ Optional
Beverage mandatory	⚙️ Only if every order requires a drink/combo

⚠️ Remember to Click OK

After configuring all settings, click “Ok” at the bottom to save your new order type. Click “Cancel” if you want to discard changes.

📚 Need More Help?

📞 Contact Support

Visit our knowledge base at guide.orocube.com or contact support at helpdesk@orocube.net