Tag: ORO POS 1.5

ORO POS – Order Taking

Order Taking # When the server initiates an order he first taps on Order type. There are 4 Main types of orders in our system.  Admin may create custom order types. Order Type Features DINE-IN Table Service requires Table & optionally guest number. The customer pays after the service has been fulfilled. TAKE OUT Quick service…

OROPOS-Order Types

Commonly Take Out & Dine In are two known Order types in food service. Small stores often have one order type. Our system gives users to define custom order types. Take Out orders is also known as Quick service. Guests pay bills before food is served. Cashiers stand behind the cash registers,  customers approach them, …

Why My Item is Gray in the Order screen

If the item is disabled in the order screen then it will be gray. To disable any item in the order screen go Order Screen–> Quick settings–>Press 86 —>Select Item.  86 is a commonly used term in restaurants that indicates an item is out of stock or no longer available to be served to guests….

Electronic Invoice / QR code in Receipt

For adding Electronic Invoice/ QR code go to Back-Office–>Admin–>Store Configuration–>Branding tab. Then upload the QR code image as a logo. For example, we are attaching a receipt with a QR code in Epson TM 20II. Following countries require/recommend QR code in recipt : Kingdom of Saudi Arabia (KSA), Portugal, Austria, Germany, Sweden, Poland, Ireland, Spain,…

Automatically open / close a store

Go to Back-Office–>Admin–>Store Configuration–>Session 1. Auto open store when first user clocks in If this is enabled, the store will be opened automatically when the first user clocks in.2. Auto close store: If this is selected, you need to select a time when the store will be closed automatically. At that time the store will…

Payroll Report

Added date selection in the payroll report Added a new field ‘Regular work hour (weekly)’ in the edit user dialog. By default, it sets 40 hours. This is needed for the weekly payroll report. also added two new field overtime type and payment type.

Cooking Instructions

For adding Cooking Instructions go to the order type window and add one item, Add Cooking Instructions if needed If needed save the instructions for future use After pressing the Send button the Cooking Instructions will send to the ‘KDS’ and will be printed on the ‘Kitchen Receipt Printer’ For changing the color of Cooking…

Store configuration

Store configurations are configuration for that outlet that apply to all the terminals.  Login to BackOffice and click on Admin–>Configure Store General tab Enter a store name, address, and location. You should also use your admin email where all reports will be sent. Depending on your country’s locate you should use your date format. Charges…

Menu page designer

Menu page designer In ORO POS menu system is separated from the Item list.  This lets a store to create as many items as they need and only show the desired set of items on the menu. By default menu is empty and to show an item store needs to create a menu page from…

Emailing Daily Sales Report