Tag: ORO POS 1.4
Why My Item is Gray in the Order screen
If the item is disabled in the order screen then it will be gray. To disable any item in the order screen go Order Screen–> Quick settings–>Press 86 —>Select Item. 86 is a commonly used term in restaurants that indicates an item is out of stock or no longer available to be served to guests….
Electronic Invoice / QR code in Receipt
For adding Electronic Invoice/ QR code go to Back-Office–>Admin–>Store Configuration–>Branding tab. Then upload the QR code image as a logo. For example, we are attaching a receipt with a QR code in Epson TM 20II. Following countries require/recommend QR code in recipt: Kingdom of Saudi Arabia (KSA), Portugal, Austria, Germany, Sweden, Poland, Ireland, Spain, Mexico,…
Cooking Instructions
For adding Cooking Instructions go to the order type window and add one item, Add Cooking Instructions if needed If needed save the instructions for future use After pressing the Send button the Cooking Instructions will send to the ‘KDS’ and will be printed on the ‘Kitchen Receipt Printer’ For changing the color of Cooking…
Store configuration
Store configurations are configuration for that outlet that apply to all the terminals. Login to BackOffice and click on Admin–>Configure Store General tab Enter a store name, address, and location. You should also use your admin email where all reports will be sent. Depending on your country’s locate you should use your date format. Charges…
Menu Page Designer — How It Works
🎨 Menu Page Designer — How It Works Think of Menu Pages as blank grids of buttons where you decide which items to show, and where. They’re the easiest way to organize your menu for fast ordering. 💡 The Big Idea In ORO POS, your Item List (master catalog) is separate from your Menu Pages…
Emailing Daily Sales Report
Sales Report (Non-Inventory Items)
Report Description This report will show a summary of all the sales by date range. Store Admin can go to back-office and select “Sales Report(Non-Inventory Items)” from the Reports menu. Filters and options Clicking on the reports will show the following options. Filters Group-wise (1) Terminal wise. (2) Date & Time wise (3), (4),(5),(6) Include free…
Configuring Receipt for Different Paper sizes
Configuring Cash Drawer (Hardware Setup)
🔧 Configuring Cash Drawer (Hardware Setup) A cash drawer is the physical till that opens automatically when you take cash payments. This guide covers the hardware setup — how to physically connect a cash drawer to ORO POS and configure it. 💡 In Simple Terms Two ways to wire a cash drawer to ORO POS:…
Hide MISC button in order
If you want to hide the MISC button from the order taking screen just follow the instructions below: Back office–> store configuration –> Miscellaneous–> Select unchecked MISC button in order –> press ok to save –> restart the POS Now, go to any order type and check there is no more MISC button.