Tag: ORO POS 1.4

Why My Item is Gray in the Order screen

If the item is disabled in the order screen then it will be gray. To disable any item in the order screen go Order Screen–> Quick settings–>Press 86 —>Select Item.  86 is a commonly used term in restaurants that indicates an item is out of stock or no longer available to be served to guests….

Electronic Invoice / QR code in Receipt

For adding Electronic Invoice/ QR code go to Back-Office–>Admin–>Store Configuration–>Branding tab. Then upload the QR code image as a logo. For example, we are attaching a receipt with a QR code in Epson TM 20II. Following countries require/recommend QR code in recipt : Kingdom of Saudi Arabia (KSA), Portugal, Austria, Germany, Sweden, Poland, Ireland, Spain,…

Cooking Instructions

For adding Cooking Instructions go to the order type window and add one item, Add Cooking Instructions if needed If needed save the instructions for future use After pressing the Send button the Cooking Instructions will send to the ‘KDS’ and will be printed on the ‘Kitchen Receipt Printer’ For changing the color of Cooking…

Store configuration

Store configurations are configuration for that outlet that apply to all the terminals.  Login to BackOffice and click on Admin–>Configure Store General tab Enter a store name, address, and location. You should also use your admin email where all reports will be sent. Depending on your country’s locate you should use your date format. Charges…

Menu page designer

Menu page designer In ORO POS menu system is separated from the Item list.  This lets a store to create as many items as they need and only show the desired set of items on the menu. By default menu is empty and to show an item store needs to create a menu page from…

Emailing Daily Sales Report

Sales Report (Non-Inventory Items)

Report Description This report will show a summary of all the sales by date range. Store Admin can go to back-office and select “Sales Report(Non-Inventory Items)” from the Reports menu.  Filters and options Clicking on the reports will show the following options. Filters Group-wise (1) Terminal wise.   (2) Date & Time wise (3), (4),(5),(6)  Include free…

Configuring Receipt for Different Paper sizes

Configuring Cash Drawer

There are two ways a cash drawer can be conennected to a POS terminal Printer Connect it to the back of the receipt printer using RJ11 Cable. Drawer TriggerConnect directly to the POS terminal using a USB to RJ11 adapter called Drawer trigger. Cash drawer connected to the printer First set up the printer. Then plug the…

Hide MISC button in order

If you want to hide the MISC button from the order taking screen just follow the instructions below: Back office–> store configuration –> UX –> Select hide MISC button in order –> press ok to save –> restart the POS  Now, go to any order type and check there is no more MISC button.