Author: mohib

How to activate POS & plugin licenses

After a user has purchased ORO POS license,  needs to obtain Terminal Key for the terminal where the user wants to run the POS.    License activation process overview    The user needs to run the POS and copy the license key and send over helpdesk/email to orocube. When the user will get the license…

Showing details of menu items while adding to customers order

ORO POS allows showing the detail of menu items before adding to customers’ orders. This helps servers to check the details of that item. To turn this feature on/off please go to the settings icon from an order type and turn on/off that feature. If you turn on that feature, you will see the detail…

Understanding Gross Receivable, Receipt Differential and Tips Differential

Gross Receivable ORO POS store session summary report shows gross receivable. Gross receivable is the amount when a ticket is opened but has not yet paid before throughout the session, the ticket will stay open and the amount will be shown as a gross receivable. Moreover, if a ticket is partially paid the gross receivable…

Understanding ticket number and token number

Ticket Number In ORO POS every order has a unique tracking number. This is known as the ticket number or check number(CHK#). This helps stores to find customers’ orders. This ticket number is a randomly generated large number. This is ticket number is very important because it controls all POS operations and is printed on…

Online Ordering with Menugreat

ORO POS uses the Menugreat platform to provide online orders.  Menugreat is a multi-location enabled platform where a store with one or more outlets can receive online orders. This tutorial will explain how a single store can configure Menugreat and receive orders.  1. Registering a store in Menugreat The biggest advantage of Menugreat is it…

PAX S300 Configuration

  If you’re using the certified payment processing integration, you’ll need the PAX S300 device for payment processing: Your OROCUBE payment rep can help you purchase a PAX S300 that is ready to use with ORO POS. Once you have the PAX S300, setting it up with ORO POS is easy. This article will walk you through…

Configuring Cash Drawer

There are two ways a cash drawer can be conennected to a POS terminal Cash drawer connected to the printer First set up the printer. Then plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer. Then go to back-office–> admin–> terminal configuration–> peripherals…

Migrating from Aldelo POS

ORO POS allows database migration from Aldelo POS. It requires the following steps. Create a fresh database in ORO POS with no demo data. Back up Aldelo database. Migrate the database. Create menu modifier groups. Store configuration. Design menu page. Create order types. Change the user’s password. Create a fresh database in ORO POS with…

Adding Pizza in ORO POS

Adding a new pizza in a fresh new database requires the following steps in ORO POS. Multiplier To know how to add multipliers and their price rules please visit here.  Size To add different types of pizza sizes go to  Back office–> Explorers–> Pizza & Sub–> Size Crust To add different types of pizza crust…

Understanding Tips Payout

Managing tips are very important for the restaurant business. Before closing the store session, a store needs to pay tips to the owner.  Tips ownership In most cases, servers at tables are typically responsible for collecting tips. However, situations may arise where multiple servers are involved with a single table. In such instances, the server…