How Customers Place Online Orders

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🛍️ How Customers Place Online Orders

This guide shows you (and your customers) the complete experience of ordering online through Menugreat — from finding your store to placing the order.

📌 Two Ways to Find Your Store

Customers can find your restaurant on Menugreat by:

  1. Searching by store name or zip code
  2. Direct URL if they know your Menugreat address

Step 1: Sign Up or Log In

Customers can create an account or continue as a guest.

Customer Login
Customer Account Login

Step 2: Browse Menu & Select Items

Customers browse categories and click on items to add them to the cart.

Select Category
Browse Menu

Step 3: Customize the Item

Click on a food item to see options. For example: choose sides, add modifiers, special instructions.

Item Detail
Customize Item
Choose Sides & Special Instructions

Step 4: Add to Cart

Add to Cart

Step 5: Place Order

Place Order
Cart View

From the cart, customers see:

  • 📋 Menu Categories they’re ordering from
  • 🍔 Menu Items selected
  • 🛒 Items added to cart
  • ✅ Place Order button

Step 6: Continue as Guest (Optional)

Guest Checkout

Step 7: Order Information

Order Information

Customer fills in:

  1. 📅 Date (or ASAP)
  2. 📝 Extra instructions (optional)
  3. 📦 Order type (Delivery or Pickup)
  4. 📍 Address (for delivery — Google Maps helps find exact address)
  5. 📮 Zip code
  6. 💵 Tip amount (optional)
  7. 💳 Payment method
  8. 👁️ Review order details
  9. Submit order

Step 8: Order Confirmation

Order Success

The customer sees a success message confirming their order has been received.

📞 Need Help?

Contact support at helpdesk@orocube.net

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