Author: Samir Obyed
ORO POS – Order Taking
Order Taking # When the server initiates an order he first taps on Order type. There are 4 Main types of orders in our system. Admin may create custom order types. Order Type Features DINE-IN Table Service requires Table & optionally guest number. The customer pays after the service has been fulfilled. TAKE OUT Quick service…
Commonly Take Out & Dine In are two known Order types in food service. Small stores often have one order type. Our system gives users to define custom order types. Take Out orders is also known as Quick service. Guests pay bills before food is served. Cashiers stand behind the cash registers, customers approach them, …
What’s new in Floreant POS 1.5
New feature: Auto Login:POS will not prompt for PIN and automatically login as one of the users. This is useful for small shops where one person takes care of all the sales activities. To set this go to the back office→ admin→ configuration→terminal tab. Multiple Tax per item added For a new Tax Group. To…
Upgrade from 1.4 to 1.5
After upgrading from 1.4. to 1.5. The modifier group needs to be reset manually.
Super password :
Sometimes for cleaning up the database users need a Super password. Super password should be the particular date YYYYMMDD. For Example: For this particular date 2022/02/28 password should be 20220228.
Why My Item is Gray in the Order screen
If the item is disabled in the order screen then it will be gray. To disable any item in the order screen go Order Screen–> Quick settings–>Press 86 —>Select Item. 86 is a commonly used term in restaurants that indicates an item is out of stock or no longer available to be served to guests….
Electronic Invoice / QR code in Receipt
For adding Electronic Invoice/ QR code go to Back-Office–>Admin–>Store Configuration–>Branding tab. Then upload the QR code image as a logo. For example, we are attaching a receipt with a QR code in Epson TM 20II. Following countries require/recommend QR code in recipt : Kingdom of Saudi Arabia (KSA), Portugal, Austria, Germany, Sweden, Poland, Ireland, Spain,…
Automatically open / close a store
Go to Back-Office–>Admin–>Store Configuration–>Session 1. Auto open store when first user clocks in If this is enabled, the store will be opened automatically when the first user clocks in.2. Auto close store: If this is selected, you need to select a time when the store will be closed automatically. At that time the store will…
Added clock in/out time in the payroll report Added a new field ‘Regular work hour (weekly)’ in the edit user dialog. By default, it sets 40 hours. This is needed for the weekly payroll report
Kiosk is a self-order system. Guest can explore the menu, place orders, and pay in the Kiosk. ORO Kiosk is part of ORO product family and a great advantage is any order received in Kiosk is accessible from any other POS terminal. Guest approaches Kiosk and finds the following screen Home Screen At the top…