Author: mohib

In many countries, guests pay the bill with Card, sign the final receipt with desired tips and leave the store.  Some processors/gateway allow adding tips on a closed ticket, but many other processors do not. One way to handle the situation is to Pre-Authorize tickets with some % more amount and capture them.  Before capturing…

Capture means a card has been processed and payment is ensured. There are situations when the store pre-authorizes the sales amount and captures it all together. Store admin or servers can clock in and find all the transactions in the “Authorize” dialog. Transactions Capture waiting Some orders, like Dine-In,  does not capture a card when…

Configuring Seat Based Order ORO POS allows taking seat-based orders. This feature requires the Floorplan plugin. To enable seat-based order, follow the steps below.  Arrange seats in the tables Back office–> floorplan–> tables–> select a table and edit it–> now click on the capacity of your choice Taking Order In Seats Enable seat-based order option…

ORO POS allows showing the detail of menu items before adding to customers’ orders. This helps servers to check the details of that item. To turn this feature on/off please go to the settings icon from an order type and turn on/off that feature. If you turn on that feature, you will see the detail…

Gross Receivable ORO POS store session summary report shows gross receivable. Gross receivable is the amount when a ticket is opened but has not yet paid before throughout the session, the ticket will stay open and the amount will be shown as a gross receivable. Moreover, if a ticket is partially paid the gross receivable…

Ticket Number In ORO POS every order has a unique tracking number. This is known as the ticket number or check number(CHK#). This helps stores to find customers’ orders. This ticket number is a randomly generated large number. This is ticket number is very important because it controls all POS operations and is printed on…

  If you’re using the certified payment processing integration, you’ll need the PAX S300 device for payment processing: Your OROCUBE payment rep can help you purchase a PAX S300 that is ready to use with ORO POS. Once you have the PAX S300, setting it up with ORO POS is easy. This article will walk you through…

There are two ways a cash drawer can be conennected to a POS terminal Cash drawer connected to the printer First set up the printer. Then plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer. Then go to back-office–> admin–> terminal configuration–> peripherals…

Adding a new pizza in a fresh new database requires the following steps in ORO POS. Multiplier To know how to add multipliers and their price rules please visit here.  Size To add different types of pizza sizes go to  Back office–> Explorers–> Pizza & Sub–> Size Crust To add different types of pizza crust…