Author: mohib

ORO POS stores both images and data inside the database. So a store needs to set up a practice scheduled backup of database either daily or weekly.   Before you backup a. Shutdown all terminals. b. Arrange an external hard drive or cloud based drive like dropbox.  Database type Backup Process Restore Derby Single  Copy posdb…

When implemented in a multi-outlet environment a business can manage sales by Outlets, Departments, and Sales Area. Outlets: Outlets are considered one separate store.  Departments: A large store can track their sales by departments. Each department can keep a separate price list for same items. Sales Area: Every department can have one or more sales…

To access the dashboard, log in to the back office and go to admin->dashboard The dashboard will show  the following information Top 10 items Invoices Top 5 employees Payments breakdown Sales amount per day End-users can access to ORO POS database and produce reports with Business Intelligence tools.  The following information is displayed with a…

  Other non-Cloud POS  How ORO Technology  Does Cost Expensive starts from $19.99 per terminal only Payment Upfront setup fee + other charges Annual Payments with no hidden charges. Software Installed on-premise by a technician Made intuitive. End-users are smart enough to install it without need of a technician. Hardware Bulky proprietary touch screen terminals…

From Backoffice-> Explorers menu select Menu items option and select the item you want to change. Check on “Editable price” option. Save and refresh cache. When you will sell this item it will prompt for price.

ORO POS requires a store to assign a drawer or staff bank to receive payment. The store should assign a cash drawer before it starts selling items. If you have not assigned a drawer, it will prompt “Unable to accept payment”. you can access the Clock-in screen by tapping on the Clock in the tool…

Yes. You can hide the Cash payments button as follows Visit back-office–> admin–> terminal configuration–> payment–> select show custom payments button as individual buttons 

This is a known issue of Derby Database, when you recreate a database it cannot properly wipe out some records. Solution Shutdown ORO POS. Physically delete database folder and restart POS It will prompt to create a new database.

After a user has purchased ORO POS license,  needs to obtain Terminal Key for the terminal where the user wants to run the POS.    License activation process overview    The user needs to run the POS and copy the license key and send over helpdesk/email to orocube. When the user will get the license…

You may see tapping on item showing item detail window as follows. To hide this screen go to the setting screen from the toolbar and turn off the “Item detail showing” option.