Author: mohib

ORO POS allows changing the users’ password. Only an admin/manager who has the permission to the back office can change/ generate the password of any users. Follow the instructions below to change the password: Back office–> admin–> users–> edit–> create password–>generate(every time you click on it will provide you a different password)–>if you like the…

Canada Government announced it would phase out the penny from Canada’s coinage system. Canadian users can utilize the “Rounding” system in ORO POS to round the transaction and close the ticket. To know more about rules of rounding by Canada Gov. click here.   Rounding example: A ticket has Total Amount: 6.36 Paid Amount: 10 Tendered Amount Should be:…

Some stores require to add default service charge in their tickets. Following steps will help you to add default gratuity. Back office–> admin–> store configuration–> charges–>add service charge percentage–> press ok to save. Now, select the order type where you want to have this default service charge to be added. back office–> order type–> select…

Generating Gift Card In ORO POS, you can generate gift cards in bulk or single at a time. Follow the instructions below to generate gift cards. Back office–> explorers–> gift card browser–> generate–>enter the card number, face value, pin number,validity–> generate Next, you can copy the batch number and use it to export the CSV…

Bar Tab is an essential part of the bar business.  Traditionally when a guest enters bar he can open a bar tab.   “opening” a bar tab means asking the bartender to tally drinks as they are ordered so that a guest can pay all at once when they are finished. This usually secured by handing…

In some stores taking drinks/ beverage items in every order is mandatory. Even if you have any other categories of menu items needs to be mandatory to finish an order, you can simply do it by following the instructions below: Back office–> explorers –> menus & others –> menu categories –> select the menu category…

If you want to hide the MISC button from the order taking screen just follow the instructions below: Back office–> store configuration –> Miscellaneous–> Select unchecked MISC button in order –> press ok to save –> restart the POS  Now, go to any order type and check there is no more MISC button.

The ID TECH SecuRED is a certified PCI SRED magnetic stripe card reader that encrypts card data at the time of swipe. ID TECH’s SecuRED provides the physical and tamper-resistance security required to meet PCI’s SRED standards. SecuRED plays a key role in a P2PE environment allowing the merchant to reduce PCI DSS scope. SecuRED…

We have 3 types of units in our system.  Standard Units Packaging Unit Recipe Unit These units are known globally as standard Measuring Units. Examples are Piece, Gram, Pound, Kg, etc. They are non-standard units mostly for packing products. For example, Case. There is no global standard of the case.  A case of Coke bottles…

User type permission provides the opportunity to allow or hold users permission on certain tasks. Generally, in a store, the store owner/admin/manager doesn’t want their server, delivery driver, cashiers not to have the permission to go back office to change any settings or check all kinds of reports whereas they want to preserve these actions only for…