Author: mohib
Why My Payment / Total Button is Grayed out?
“Settle” / “Payment” button is disabled if the terminal is not configured to take payment. You can tell the terminal has a cash drawer to enable it. Solution: Go to back office and in Configuration-> Peripherals check “This terminal has cash drawer”, save and restart.
Floorplan Configuration
To configure floorplan visit back-office–> floorplan–> configuration Show Table Name The default option is to show the table number on the table button. Choosing the second option will show the table name there. Other information in the table Server name on table, Token number on table and Reservation customer on table. By default the first…
Setting up Cloud Database for Siiopa
Siiopa is our fully cloud-based android POS system. This is available in google play store. You can install it in any tablet/mobile using android 6.0 or higher. Registration in the Cloud Menu Programming After downloading Siiopa from app store follow the steps below to configure your store. If you have an existing Siiopa account just…
Home Delivery and Pick up Using Cust Plugin
Home delivery order requires Cust Plugin, formerly known as OroCust provides delivery and pickup management in ORO POS. When a customer calls the store if store phone is connected to caller id device Cust will look for a matching phone number and suggest a delivery address. In other cases, the store operators can save the…
Setting Up A Digital Weight Scale
Some retail store requires a scale to weigh per-unit items like the cake or candies; can add the CAS SW-20 Weight Scale. It weighs objects up to 20 pounds, supports tare weights, and is compatible with ORO POS. Program a Weight Scale In ORO POS To program a weight scale open the app.config folder using…
Retail Order Type – How to setup Retail Stores
Retail stores need a one-shot order-taking process mostly with a barcode scan and sometimes with an integrated digital scale. Configure Retail Order Type To create a retail order type go to back-office–> admin–> order type–> create new Click on create new. Name your order type. Select retail. Enable your order type. Select show on the…
Variants In ORO POS
Creating variants and use them in the items has the following steps. Create Attributes. Add variants with menu items. Create Attributes Visit back-office–> explorers–> attributes –> create new attribute group (1)–> under the attrobute group add new attributes (2) Add variants with menu items To add variants in items visit back-office–> explorers–> menus and…
Terminal Configuration
In a store, computers connected to one database are referred to as terminals. Small stores with few products can run POS and database in one single terminal while large restaurants would use a database server and connect many terminals. This is important to understand terminal configuration because they define how each terminal will behave. In…
Average Cost Report
The average cost report depends on the inventory configuration. Inventory configuration has the following two costing rules, Back office–> inventory–> inventory configuration. Last purchase price. Average purchase price. If you select “Last purchase price”, your average cost report will be determined with the last purchase price of your inventory items. For an example, with this…
Store configuration
Store configurations are configuration for that outlet that apply to all the terminals. Login to BackOffice and click on Admin–>Configure Store General tab Enter a store name, address, and location. You should also use your admin email where all reports will be sent. Depending on your country’s locate you should use your date format. Charges…