Author: mohib

Categories are the top-level Entities in ORO POS menu system.  Groups can be considered as child entities of these categories.  Stores can rearrange items under a group using menu page designer. In a menu page managers can also include items from other groups.  Fig.  Menu system Special behavior If there is only one group or category, the system would…

A store can take payments in different currencies. To set up this system, make multiple currencies with one main currency. Go to back office–> admin–> currency–> create new currencies with one main currency Now make sure, you haven’t selected any universal currency store wise.  Go to back office–> admin–>store configuration–> charges–> select blank from currency…

A manager or admin who has the permission to go back office can edit the employees clock-in or clock-out time. To do this, go to the back office–>explorers–> attendance history–> select from date–> select to date–> select user or select all the user–>click on go to check their attendance history–>select the employees date where you want…

To set a terminal as a master terminal just go to, back office–>admin–> terminal configuration–> select the master terminal option and restart the POS.

If a store wants to show different order types and categories at different terminals, they can make terminal types and select their preferred order types and categories. To set this, go to back-office –>Admin–>  Terminal types –> create new terminal types for each terminal. Then select the terminal configuration from back-office–>admin–>terminal configuration –> select terminal…

In some places like Ohio, sales tax is not charged on hot prepared food sold to go, while a sit-down meal calls for tax. And states like California, cold foods ordered to go is also not taxed. ORO POS supports these two situations and a store owner can configure the POS in a way where…

In ORO POS setting up tax has the following steps Setup Taxes login to back office–>admin–>tax–>taxes–>add new tax with the rate percentage Creating new taxes Setup Tax Groups Next, create a new tax group and choose the taxes for this tax group back office–>admin–>tax–>tax groups–>create new tax group and add taxes for it. Creating new…

If a server logs in terminal (a)  and started taking orders  POS creates a temporary ticket in memory. In case she presses CANCEL  all items will be lost and the ticket will be destroyed. POS has two ways to save it to the database,  DONE and HOLD.  The following table will show their difference. Action Description Status NEW…

ORO POS allows setting up meal courses. To set up course based meals, follow the instructions below: Figure: Meal course overview. Go to back office–> Explorers –> course–> set up courses. Figure: Creating courses. Then, from back office–> order type–> edit the order type where you want to have course based meal –>select enable course based order -_>press…

Cust plugins offer 2 types of Caller ID devices. Whozz Calling Deluxe from  CallerId.com does not need any driver and recommended by us. Configuring firewall settings : including determining which ports to open, is essential for enabling communication with external systems in ORO POS, Also turn off firewall to test configuration for incoming call in…